DevAIZen
Data Protection

Privacy Policy

Your privacy and data security are fundamental to our software development services. This policy explains how we collect, use, and protect your information.

Last Updated: August 31, 2025

This privacy policy applies to all services provided by DevAIZen and governs our data collection and processing practices.

Information We Collect

Personal Information

  • Name, email address, phone number, and company details when you contact us
  • Project requirements and technical specifications you share with us
  • Communication preferences and contact history
  • Payment information processed through secure third-party providers

Technical Information

  • IP address, browser type, and device information
  • Website usage data and analytics through Google Analytics
  • Cookies and similar tracking technologies for website optimization
  • Log files and error reports for technical troubleshooting

Project-Related Data

  • Source code, documentation, and project assets you provide
  • Development progress and milestone information
  • Testing data and quality assurance reports
  • Deployment and maintenance records

How We Use Your Information

Service Delivery

  • Developing, testing, and deploying software solutions according to your requirements
  • Providing technical support and maintenance services
  • Managing project timelines, milestones, and deliverables
  • Facilitating communication between our development teams and your organization

Business Operations

  • Processing invoices and managing payment transactions
  • Maintaining client relationships and project documentation
  • Improving our development processes and service quality
  • Conducting market research and business development activities

Legal and Compliance

  • Complying with applicable laws and regulations
  • Protecting intellectual property rights and confidential information
  • Resolving disputes and enforcing our terms of service
  • Maintaining records for audit and compliance purposes

Data Protection & Security

Security Measures

  • Industry-standard encryption for data transmission and storage
  • Secure development environments with access controls and monitoring
  • Regular security audits and vulnerability assessments
  • Employee training on data protection and confidentiality protocols

Data Storage

  • Client data stored on secure cloud infrastructure (AWS/Azure/GCP)
  • Regular automated backups with encryption at rest
  • Geographically distributed data centers for redundancy
  • Compliance with SOC 2, ISO 27001, and GDPR standards

Access Controls

  • Role-based access controls limiting data access to authorized personnel
  • Multi-factor authentication for all development and administrative systems
  • Audit logs tracking all data access and modification activities
  • Regular access reviews and permissions updates

Data Sharing & Third Parties

Service Providers

  • Cloud hosting providers (AWS, Microsoft Azure, Google Cloud) for infrastructure
  • Payment processors (Stripe, PayPal) for billing and invoicing
  • Communication tools (Slack, Microsoft Teams) for project collaboration
  • Analytics services (Google Analytics) for website optimization

Legal Requirements

  • Law enforcement agencies when required by valid legal process
  • Regulatory authorities for compliance with applicable laws
  • Legal counsel for dispute resolution and contract matters
  • Auditors for financial and compliance auditing purposes

Business Transfers

  • Potential acquirers in the event of merger, acquisition, or sale of business
  • Successor entities following corporate restructuring or reorganization
  • Partners for joint development projects (with explicit client consent)
  • Subcontractors for specialized development tasks (under strict NDAs)

Your Rights & Choices

Data Subject Rights (GDPR/CCPA)

  • Right to access your personal data and receive a copy of your information
  • Right to rectify inaccurate or incomplete personal data
  • Right to erasure ('right to be forgotten') under certain circumstances
  • Right to restrict processing or object to certain data uses

Communication Preferences

  • Opt-out of marketing communications while maintaining service communications
  • Choose your preferred communication channels (email, phone, messaging)
  • Set frequency preferences for project updates and notifications
  • Request specific formats for technical documentation and reports

Data Portability

  • Request export of your project data in standard formats
  • Receive copies of source code, documentation, and deliverables
  • Transfer data to another service provider upon project completion
  • Maintain access to development environments during transition periods

Cookies & Tracking

Types of Cookies

  • Essential cookies for website functionality and security
  • Analytics cookies to understand website usage and improve user experience
  • Performance cookies to optimize loading times and responsiveness
  • Preference cookies to remember your settings and customizations

Third-Party Tracking

  • Google Analytics for website traffic analysis and user behavior insights
  • Social media pixels for measuring campaign effectiveness
  • Conversion tracking for lead generation and marketing ROI analysis
  • Heat mapping tools to optimize website design and user experience

Cookie Management

  • Browser settings to control cookie acceptance and deletion
  • Opt-out links for third-party analytics and advertising services
  • Cookie consent management through our website banner
  • Regular cookie audits to ensure compliance with privacy regulations

Questions About Your Privacy?

If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to contact us.

Contact Us

hello@devaizen.agency

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